This Privacy Policy explains how we at Sova Ajans collect, use and protect your personal data when you visit the sovaajans.com website and contact us. Your personal data is processed in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and related legislation. For detailed information, please see the KVKK Privacy Notice.
What data do we collect?
- Contact and quote forms: first and last name, phone, email, the services you are interested in and your message.
- Job applications: first and last name, contact details, area of interest, portfolio links and the CV file you upload.
- Live support: the name, contact details and messages you share during the conversation.
- Usage data: anonymous statistics such as pages visited, referring site, device type and language. We do not store your IP address in plain form; for statistics, an irreversible hash that changes daily is used.
For what purposes do we use the data?
- To respond to your request, quote request or application,
- To provide and plan our services and carry out contract processes,
- To ensure the security of the website and prevent abuse and spam submissions,
- To generate aggregated and anonymous usage statistics to improve the site,
- To fulfill our legal obligations.
We do not sell or rent your data to third parties for marketing purposes.
Passwords and verification codes
At no stage of our social media, advertising or account recovery services do we ask for your account password or verification code. When access to accounts is required, we use official authorization methods (Meta Business Portfolio, Google access permissions, etc.).
Cookies and third-party services
Cookies required for the site to work are used. When tools such as Google Analytics, Google Tag Manager or Meta Pixel are enabled for analytics or ad measurement, these services may process data in accordance with their own privacy policies. For details, please see the Cookie Policy.
Data retention and security
Your data is retained for as long as required by the purpose of processing and for the statutory retention periods, and is then deleted or anonymized. Technical and administrative measures such as access authorization, encrypted connections (HTTPS), regular backups and two-factor authentication in the admin panel are applied on our servers.
Your rights
Under Article 11 of the KVKK, you have the right to learn whether your personal data is processed, to request information, to request its correction or deletion, to object to processing and to request compensation for damages. You can send your requests to info@sovaajans.com; they are answered within 30 days at the latest.
Contact
Sova Ajans
Faika Mithat Sözer İş Merkezi, Güllük, Adnan Menderes Cd. Sağlık Sk. B2 Blok No:5/4 C, 54100 Adapazarı/Sakarya
Email: info@sovaajans.com
This policy may be updated when necessary; the current version is always published on this page.